Payment Options
We believe that paying your taxes should be as easy as possible. For that reason, we provide a number of different ways you can pay, described below.
In-Person
Our office is open Monday - Friday, 8:00 A.M. - 4:30 P.M., except holidays. You can pay your property tax bills in-person at our office during those hours using cash, personal check, credit/debit card, or a verified payment (cashier's check or money order).
Our office accepts VISA, MasterCard, American Express, and Discover for credit/debit card payments. We do not accept e-check for in-office payments.
For credit/debit card payments, a convenience fee will apply (see below).
If you would like payment verification, please bring your entire tax bill with you. We will date stamp and return the top portion to you as a receipt after taking your payment.
Drop Boxes
If you would like to make a payment in-person after hours, you may do so using the county mail drop box located outside the main entrance of the Portage County Administration Building, 449 S. Meridian St., Ravenna.
There is also a drop box on our office counter, which may be used to drop payments during regular business hours.
If you would like payment verification, please include your entire tax bill with your payment, along with a self-addressed, stamped envelope. We will date stamp and return the top portion of the bill to you as a receipt.
Our office accepts payment by mail using personal check or verified payment (cashier’s check or money order). For security reasons, please do not mail payments in cash.
Our office does not accept credit or debit cards for payments by mail.
Please send payments to:
Portage County Treasurer
P.O. Box 1217
Ravenna, OH 44266
If you would like payment verification, please mail your entire tax bill with your payment, along with a self-addressed, stamped envelope. We will date stamp and return the top portion of the bill to you as a receipt.
Online
To pay online, visit our payment processing partner Point & Pay here.
Using this tool, you can make a one-time payment, or set up an account that will let you claim parcels, sign up for e-billing and text alerts, and more.
A convenience fee for payments made online will apply (see below).
Phone
To pay by phone, please call 1-844-399-6189 and follow the steps outlined below.
- For real estate payments, press "1." For mobile home payments, press "2."
- Enter the parcel number or mobile home number, followed by the "#" key.
- Verify that the number you entered is correct.
- For credit/debit card payments, press "1." For e-check payments, press "2."
- Enter the payment amount, followed by the "#" key.
- Accept terms and conditions.
- Enter the credit/debit card number or check routing and account numbers, along with any verification info.
- Authorize and complete payment.
A convenience fee for payments made by phone will apply (see below).
Convenience Fees (Credit/Debit Cards and e-Checks)
A convenience fee will apply to payments made by credit/debit card or e-check as follows:
- Credit Cards: 2.39% of total payment ($2 minimum)
- Visa/Mastercard Debit Cards: $3.50 per transaction
- Electronic Checks: $0.95 per transaction
Our processing partner, Point & Pay, LLC, charges users a nonrefundable convenience fee for the use of this service, as expressed above. The Portage County Treasurer’s Office does not receive any part of this fee. If your payment cannot be processed, your tax liability will remain outstanding and you will be subject to applicable penalties and interest.
Pre-Pay Program
Many people find making a monthly payment is the most convenient way to pay their taxes – particularly if they have recently paid off a mortgage and are used to paying monthly, or find it easier to pay in small installments rather than a large lump sum.
Our office offers a Pre-Pay Program to assist taxpayers wishing to take advantage of a monthly installment plan. In the Pre-Pay Program, the tax bill for each half of the year is divided into 5 monthly payments. Taxpayers receive 4 coupons to mail with payments each month, and a balance due tax bill for the final month’s payment.
There are no service charges for participation. To apply, taxpayers must be current on their taxes, and cannot have any other outstanding fees or charges from our office.
For more information on the Pre-Pay Program, including how to apply, contact us as 330-297-3586, or email us.