The Portage County Combined General Health District (PCHD) is committed to the protection and improvement of the health of the residents of Portage County, now numbering over 163,000 (Census, 2013). The Portage County Combined General Health District Quality Improvement Plan serves as a key component of the agency’s Performance Management Plan. These plans, along with the Portage County Community Health Assessments, Portage County Community Health Improvement Plan, and the agency’s Strategic Plan and Workforce Development Plan, serve in synchrony to provide a framework for direction of the agency as it moves forward in the fulfillment of its mission.
This plan articulates the commitment to move the agency forward in development of a culture of quality improvement. Leadership of the agency commits the necessary resources of staff time and fiscal resources so that the workforce is prepared to execute basic quality improvement projects in 2016 and beyond. The goal is to develop throughout the agency, led by the Quality Improvement Committee, a culture of quality improvement, in which all staff continually increase levels of skill and comfort with QI principles and the implementation of QI projects. The intention is to measure the agency’s position on the spectrum of quality culture within the “Roadmap to a Culture of Quality Improvement” (NACCHO, 2012) on an annual basis, with the expectation of continual advancement.
Selected projects are expected to align with the agency mission and vision, as well as identified strategic priorities. As progress is made in skill sets of staff and leadership, it is expected that projects will increase in scope.
|Quality Improvement Storyboards|
Customer Feedback (October 2019)
|Supplies (March 2019)|
|Temporary Food Licensing (May 2018)|
|Time Tracking (June 2018)|
|Food Borne Illness (May 2017)|
|Phone System (March 2018)|
|Travel Clinic (March 2017)|
|Animal Bites (October 2018)|
Project DAWN Curbside (September 2020)
|Quality Improvement Team Charters|
|Temporary Food Licensing|
|Food Borne Illness|
|Project DAWN Curbside|