JFS benefits available for those impacted by COVID-19


Questions regarding unemployment? While OhioMeansJobs is not the agency to file your claim with, we can answer questions and provide you with resources to help! Please click here.

All Unemployment Insurance fraud complaints must be reported to:

(800) 686-1555 (Option 1)

Fax documents to (614) 752-4808

JFS.Ohio.gov/Fraud to fill out an online complaint form or go to:




Portage County families who have been displaced from employment due to the COVID-19 pandemic and are in need of services through Prevention, Retention, and Contingency (PRC) may apply here. Please follow the link to the fillable PRC application. Once completed, you may submit your application by email to [email protected].

Please note that page 5 of the PRC packet are to be filled out by the applicant's employer.


***Please make sure to download the below application to your computer and open it with Adobe Reader to ensure that all form functionality works properly. Please save the form after you have completed the necessary information and send to the email box [email protected]. ***



Access our Services From Home


Did you miss the the Portage County Job & Family Services (PCJFS) Virtual Transportation Forum? Don't worry! Here is a special video to review the Non-Emergency Transportation (NET) Program. Click HERE to view the video! 


Mission Statement:

To provide children, adults and families an effective support system to assist in obtaining self-sufficiency and a safe, stable, healthy living environment.

The Portage County Department of Job and Family Services consists of Public Assistance, Child Support Enforcement, Public Children's Services and OhioMeansJobs Portage County. These departments interact with community-based social services agencies and other governmental agencies in helping children and their families as well as adults over 60.

The Department of Job and Family Services through a work force of 206 people determines eligibility and provides services to the community through employment programs, Cash Assistance, Food Assistance, Medicaid, paternity establishment, support enforcement, adult protective services, child protective services, foster care, and adoptions.

Portage County Job & Family Services Annual Report 2017

Portage County Job & Family Services Annual Report 2018

Portage County Job & Family Services Annual Report 2019

Portage County Job & Family Services Community Resource Book

Portage County Job & Family Services Newsletter

Portage Prospers is an anti poverty campaign that will run throughout 2019 to show successes within Portage County! 

Portage County Job & Family Services is a government agency which exists to support and supplement community employers, educational systems, and community based social service systems. Please use the navigational sidebar on the left side of this page to see the programs we offer to help you personally.



Staff Contacts

Name Title
Kellijo Jeffries Director, PhD, MSW, LSW